Bl99 Terms and Conditions – Complete Rules for Account, Betting, Payments & Bonuses

By using bl99 (https://bl99.im), you are deemed to have automatically agreed to these Terms and Conditions. These terms apply to bl99's platform, mobile app, website, and all other services.

Bl99 is an internationally licensed online betting and casino platform. This document has been prepared in Bengali for Bangladeshi users to make every term easy to understand. In the event of any conflict with the English version, the original English version shall prevail.

Providing accurate and truthful information is required when opening an account on bl99. bl99 reserves the right to close any account registered with false information at any time.

• Each individual may only register one account — multiple accounts are strictly prohibited.
• Account login credentials (password, OTP) must not be shared with anyone.
• The mobile number and email used during registration must be active and belong to you.
• The payment method must be registered under the same name as your account — transactions under a different name will not be accepted.
• Any changes to personal information must be verified through our support team.

KYC (Know Your Customer) verification is part of bl99's security process. A copy of your NID or passport may be requested for large withdrawals or security-related purposes.

Betting and casino services on bl99 are strictly for users aged 18 and above. Opening an account or playing under this age is entirely prohibited and may be subject to legal penalties.

Eligibility Requirements

• Users must be at least 18 years of age.
• The individual is opening an account of their own free will and with full awareness — not under coercion or undue influence.
• If not on bl99's self-exclusion list.
• bl99 reserves the right to temporarily suspend an account if a user is experiencing financial or psychological distress.

All financial transactions on bl99 are secure and transparent. The table below shows the limits for our main payment methods:

• At least one successful deposit must be on record before a withdrawal request can be made.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• bl99 will not be held liable for any incorrect information provided during a transaction.
• For suspicious transactions, bl99 may request additional documents for verification.

Once a bet is confirmed on bl99, it generally cannot be cancelled. However, you may be able to partially or fully cash out using the cashout feature if it is available during the event.

Match Cancellation & Suspension

• If an event is cancelled entirely, the original stake for all pre-match bets will be refunded.
• If a match result is determined by the DL method, that result stands as final.
• If a match is suspended during live betting, the bet will be settled according to the applicable rules.

Bet Settlement

Bl99 settles bets based on results from official sports authorities. Settlement is completed within 24 hours of the result being announced. In the event of a disputed result, bl99's decision shall be considered final.

Every bonus offer on bl99 comes with its own terms. Welcome bonuses, reload bonuses, and free spins all have specific wagering requirements that must be met before any withdrawal.

• Bonuses are available to eligible users only — the welcome bonus does not apply to accounts that already exist.
• The maximum bet amount using bonus balance may be subject to a set limit.
• Bonuses have an expiry date — they will be forfeited if not used within the specified period.
• Creating multiple accounts to claim bonuses will be treated as fraud.
• bl99 reserves the right to modify or cancel any bonus program at any time.

Wagering requirements are typically 10–30x the bonus amount. The specific terms for each bonus are clearly stated on the relevant offer page.

The following activities are strictly prohibited on the bl99 platform and may result in account termination and balance forfeiture.

• Creating multiple accounts to claim bonuses or other benefits.
• Participating in bet fraud or match fixing.
• Using another person's account or placing bets with third-party funds.
• Placing bets using automated bots or software.
• Money laundering or transacting with funds from illegal sources.
• Attempting to hack or gain unauthorized access to bl99's systems.

Bl99 reserves the right to suspend or permanently close any account under the following circumstances, without prior notice.

• Violating the Terms and Conditions.
• If fraudulent or deceptive activity is detected.
• Accounts inactive for an extended period (more than 18 months).
• When the user submits a self-exclusion request.
• Closure required for legal or regulatory reasons.

To close or temporarily suspend your account, contact bl99 support. Once self-exclusion is in effect, the account cannot be reactivated until the cooling-off period has fully elapsed.

Bl99 is committed to protecting your personal data. Your information will never be sold or misused by third parties. For full details, please refer to bl99's Privacy Policy.

• All personal and financial data is secured with 256-bit SSL encryption.
• Payment information is not stored on bl99's servers — all transactions are processed through secure third-party payment gateways.
• User data may only be shared when required by law or for security purposes.

Bl99 is not responsible for betting outcomes. Betting is a form of entertainment, and there is no guarantee of winning. bl99 disclaims liability for the following:

• Financial losses resulting from betting.
• Bets missed due to loss of internet connection.
• Delays caused by third-party payment gateways.
• Service unavailability due to unscheduled server maintenance.

Bl99 reserves the right to update these Terms & Conditions at any time. Users will be notified of major changes via email or through the platform. Continued use of bl99 after any changes constitutes acceptance of the updated terms.

For any questions about these Terms and Conditions, please reach out through the following:

• Email: support@bl99.im
• Live Chat: Click the support button on the right side of the platform
• Response time: within 24 hours