Bl99 Privacy Policy – How Your Data Is Collected, Used, and Protected

Bl99 (https://bl99.im) is an internationally licensed online betting platform used daily by millions of people in Bangladesh. These users trust bl99 with their names, mobile numbers, and transaction details. Honoring that trust is the core purpose of bl99's Privacy Policy.

This document clearly outlines what data bl99 collects, why it's used, where it's stored, and when it may be shared. If you have any questions, write to support@bl99.im and we'll get back to you.

Bl99 only collects information that is necessary for operating the platform, ensuring security, and meeting legal requirements. No excessive or unnecessary data is requested.

Information Collected Directly from You

• At registration: your name, mobile number, email address, and date of birth.
• During transactions: payment method details (bKash/Nagad number), transaction amount, and timestamp.
• During KYC verification: a copy of your National ID or passport (when required).
• During support interactions: any information you share with our support team via chat or message.

Automatically Collected Information

Bl99 uses your information only for specific, legitimate purposes. Those purposes are clearly outlined below:

• To create and manage your account, and to verify your identity.
• To process deposits, withdrawals, and bonus transactions.
• To maintain platform security and prevent fraud.
• To personalize and improve your betting experience based on your preferences.
• To keep you informed about relevant bonuses and promotions (you can opt out at any time).
• To meet legal and regulatory obligations.
• To support responsible gaming — and to detect unusual betting patterns.

Bl99 uses internationally recognized security technology to protect your data. No compromises — because your safety is what's at stake.

• Encryption: All data transmissions are secured with 256-bit TLS/SSL encryption — the same standard used by banks.
• Server Security: bl99's data centers operate in compliance with the international ISO/IEC 27001 security standard.
• Access Control: Only designated bl99 staff can access your data, and all of them are bound by confidentiality agreements.
• Regular Audits: Independent third-party security experts conduct regular audits of bl99's systems.
• Payment Information: Your card number or mobile banking PIN is never stored on bl99's servers.

In the event of a data breach, bl99 will notify affected users within 72 hours.

Bl99 does not sell your personal data. In certain situations, limited information may be shared with trusted partners — always with your protection in mind.

• Payment Gateway: Only the information necessary to process transactions is shared, through secure channels.
• KYC Partner: Licensed third parties are used for identity verification — they are also bound by confidentiality agreements.
• Legal Authorities: Where required by a court order or regulatory mandate, bl99 is legally obligated to disclose information.

Bl99 uses cookies and similar technologies on its website to enhance your experience and ensure the platform runs smoothly.

Cookie Type

• Essential Cookies: Required for login sessions and security — disabling these will prevent the site from functioning.
• Analytics Cookies: To track which pages get the most traffic and identify issues — these can be disabled.
• Preference Cookies: Your language, theme, and settings preferences are saved for your convenience — and these cookies can be controlled.

You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly if you do.

As a bl99 user, you have full control over your personal data. To exercise any of the rights listed below, contact us at support@bl99.im.

• Right to Know: You can request to know what information bl99 holds about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Upon closing your account, you may request that your data be deleted (except where retention is required by law).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can request a copy of your data.

Bl99 services are available to users aged 18 and above only. bl99 does not knowingly collect information from anyone under the age of 18.

If it is found that a minor is using bl99, the account will be immediately closed and all associated data will be deleted. Parents or guardians can reach out to support@bl99.im regarding this matter.

Bl99 may update this Privacy Policy as needed. For significant changes, users will be notified via email or in-platform notifications. You can always check the "Last Updated" date at the top of the page to see whether the policy has changed.

Continued use of bl99 after any updates constitutes your acceptance of the revised policy. If you do not agree, please request account closure.

For any questions, complaints, or data-related requests regarding this Privacy Policy, contact bl99 through the channels below:

• Email: support@bl99.im (response within 24 hours)
• Live Chat: Click the support button on the platform (available 24/7)
• Average response time: 5 minutes on live chat, 24 hours by email.